OEM Senior Account Director

 

GForces is a leading supplier of ecommerce technology and software to the automotive industry. We provide the digital tools and support that enables vehicle manufacturers and retailers to sell new and used vehicles online to connected consumers. We’re helping the automotive industry prepare for a future where the entire vehicle buying journey is facilitated online. Through NetDirector® Auto-e, our class-leading software platform, we deliver user experiences that seamlessly integrate traditional showroom and digital dealership touchpoints.

 

We’re driving change in the automotive digital space at a global level. Our software and platform is used by OEMs, the world's largest dealer groups, and independent retailers throughout the UK, the Americas, Europe, APAC, MENA, the Far East, and Australia. 

 

The Role

Due to expanding opportunities within our global OEM client base, this role is accountable for strategic running of the assigned OEM global accounts.   A self-starter and problem solving attitude is essential, as well as an ability to sell to all levels of a global enterprise level organisation.

 

You will be expected to work closely with the client to ensure our platform is preforming at its highest level, by communicating client requirements and engaging positively with our marketing, UX, Client Services product and Client Success teams and ensure that not only the client, but also their dealer networks are utilising our software and digital expertise to the maximum.

 

Key Responsibilities

=       Grow revenue through ensuring that our products and services are presented in alignment with the client’s strategic objectives. 

=       Be able to manage and successfully close complex SaaS sales cycles

=       Pro-actively engaging with all of your OEM client stakeholders, to ensure they’re informed on the latest product releases, software updates and marketing initiatives available from GForces 

=       Analyse analytics and BI data to make informed recommendations and suggestions to your customers

=       Understand customer strategic objectives and tailor packages and services to support them.

=       Accurate management of CRM records, including detailed notes on the customer relationship, contact points, products and monthly opportunity and invoicing

=       Develop excellent customer relationships both internally and externally that galvanise ongoing business opportunities

=       Support regular, structured customer review meetings to enhance communication, highlight ROI and ensure that the account is well managed with strong relationships

=       Monitor and report on market and competitor activities and provide relevant reporting and insight

 

 

Essential Skills

=       Excellent communication and client services skills

=       Strong analytical skills and the ability to interpret data constructively to improve the performance of client’s digital platform. 

=       A deep understanding of how to sell the values of a Software as a Service (SaaS) solution.

=       Automotive background would be beneficial

=       A passion for digital marketing and the ability to clearly demonstrate the benefits of online activity vs. traditional marketing methods

=       A hardworking and determined work ethic.

=       Ability to successfully and productively resolve problems in order to meet targets and expectations

=       Ability to drive the conception and development of innovative, engaging, on-brief digital ideas for clients

=       Willingness to travel internationally

=       Full driving license

 

Salary

£75,000 OTE

 

Location

Bearsted, Kent

 

Department

OEM

 

Position Reports To

OEM Director

 Benefits

  • 25 days holiday plus birthday off
  • Up to 5 additional days holiday for long service
  • GForces group pension plan
  • Discounted health care package
  • Preferential car buying rates
  • Childcare vouchers
  • Employee discount scheme
  • Enhanced maternity and paternity  
  • Quarterly appraisals and development planning
  • Regular socials and company events
  • Free fruit
  • Flexible hours

 

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